If you work in an environment where there are a lot of last-minute changes, know that our moderators are experienced in that inevitable aspect of testing new ideas. Last-minute changes should be expected, as qualitative research is not a rigid tool. A good moderator should encourage clients to evolve the guide as you move through the research and learn new information. If a technique is not working, it needs to be changed – mid-group sometimes.
Whether or clients are market researchers or executive management, we deliver results with honesty, offering guidance and direction, in a diplomatic manner. We are particularly experienced and sensitive researching creative work and new product development, and strongly believe in controlling the research environment in a way that give new ideas enough room to breathe and creative work the latitude to develop.Read More...
While we have many years experience in account planning in advertising, some clients request and need solid research experience. Having had experience on the client, agency and supplier sides, we’ve conducted research from these various perspectives. We also may specialize in qualitative, but have an equal amount of experience in quantitative and know how to prepare for or recommend quantitative research. If you need someone to speak the research language, our moderators can do that too.Read More...
Sometimes the direction to go in is not neatly mapped out and it requires a researcher who can design a study or plan to help unearth a vision that our clients may have for a product, service or creative campaign. Our background in developing strategies for communications gave us experience with non-linear techniques, exercises and other methods to learn about consumers. Read More...
Every client wants the silver bullet. We understand that as we have been on the client side ourselves. The silver bullet can arrive in many forms and it is not always neatly wrapped up in a focus group, to be honest. Sometimes it is found in other areas that affect the creative, marketing or even distribution of a product. An insight, just like a great idea, can come from anywhere. However, the potential for eliciting information that leads to a critical insight is always present in qualitative research – in the stories about how your product is thought of, how your customers want to be portrayed in your advertising and something as simple watching your product being used. A moderator (and client) with good listening skills, a strong instinct on whether to pursue a line of questioning and the ability to put it together afterward is what makes qualitative research a great tool for understanding how your product, service or advertising campaign fits into the lives of your customers. Read More...
Gabrielle, Web Statistics Internet based survey's and data compilation
Jorge, Creative Strategies Bi-lingual Latino/English
Susan, Assistant Moderator
Jennifer, Intern FSU



